During the Flight
- Airlines
- Staying Safe While Flying
- Flying With Peanut Allergy
- Before You Fly
- Airport Security
- Filing a Complaint
- Frequently Asked Questions
Cooperate with the flight crew
If, for any reason, things don’t go according to plan, calmly engage the appropriate crew member(s) and try to resolve the situation.
Do not raise your voice or act disrespectfully; doing so could result in the airline removing you from the flight and complicating your travel plans.
If you feel that a crew member is uncooperative or discourteous, you will always have the option of filing a formal complaint after your flight.
Extra cleaning helps
Wipe down the seats, armrests, tray table, and window area with a handy wipe (or similar product) after you board the plane. Also, inspect the floor and seat area and remove any peanut residue from previous flights. Sometimes, passengers with food allergies have been allowed by gate agents to preboard the plane to clean their seating area.
Do NOT eat airline meals or snacks!
Instead, bring your own safe food to eat during the flight.
Always be prepared for a reaction!
Make sure your emergency medication is readily available. Keep your epinephrine within reach, not in the overhead compartment. In the event of turbulence, or before and during takeoff or landing, the flight crew may not allow you to get anything out of the overhead compartment.
In the event of a reaction, notify the flight crew immediately. This will enable them to identify health professionals on the flight (doctors, nurses, EMTs, etc.) who can help treat the reaction, contact medical professionals on the ground, and/or allow the pilot to begin preparations to land the plane, if needed. Although airlines are required to have epinephrine as part of their emergency medical kits, flight attendants might not be properly trained or authorized to administer the medicine to a passenger.
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